About this hotel
General information
The Palace is one of Madrid's defining addresses: a grand corner building from 1912 facing the Neptune Fountain, at the heart of the Golden Triangle of Art and within the UNESCO World Heritage site of the Paseo del Prado and Buen Retiro. Its façade keeps the original sculptural niches and ornament, and the centrepiece inside is still the stained-glass dome under which Madrid society has gathered for more than a century.
Part of The Luxury Collection, the hotel has 470 rooms and suites, many of them looking onto the Neptune Fountain, Plaza de las Cortes and the Congress of Deputies. Art runs through the interiors, with paintings, wallcoverings and details drawing on Surrealism, theatre and music, while the suites carry tapestries inspired by the Retiro park. La Cúpula restaurant sits beneath the dome, the 27 Club cocktail bar is close by, and the event rooms hold up to 600 guests for a reception or 450 in conference style.
Location
The hotel stands at Plaza de las Cortes 7 in historic central Madrid, opposite the Neptune Fountain and the Congress of Deputies, on the edge of the literary Barrio de las Letras. The Prado, the Thyssen-Bornemisza and the Reina Sofía museums are a short walk away, as are the Retiro park and the Royal Botanical Garden. Banco de España is the nearest metro station and Atocha railway station is close by. Adolfo Suárez Madrid–Barajas Airport is about 13 km away; the hotel runs no shuttle, and there is on-site parking.
Spa
There is no full spa, but the fitness centre has a recovery area with a sauna and a solarium terrace, open around the clock and reserved for hotel guests.
Sports & leisure
- A 24-hour fitness centre of 115 m², naturally lit, with cardio machines, strength equipment and free weights, accessed by guest keycard
- Sauna and solarium terrace for rest after a workout
- Walking, running and boating in the Retiro park, within walking distance
- Personal shopping at the hotel, with the concierge on hand for the city's designer streets
- Concierge-arranged tours: a Madrid city tour and day trips to Toledo and Segovia
For children
The hotel's site lists no kids' club. A cot or an extra bed can be added in every category except the Deluxe Guest room: one in the rooms and up to two in the suites. The concierge can suggest family outings around the city.
Restaurants & bars
Dining centres on the dome: La Cúpula Restaurant & Bar serves from breakfast onwards, with international cooking in which executive chef Nuno Matos leans on regional produce and classic Madrid recipes. Its circular bar beneath the stained glass pours signature cocktails alongside tapas and a list of more than 300 wines, from celebrated estates to emerging names, and every Sunday afternoon it hosts Opera & Brunch with live opera. The intimate 27 Club is known for accomplished mixology, its dry martini and a collection of artworks and heritage pieces from the hotel's past. In-room dining runs around the clock.
Pets
Dogs and cats up to 20 kg are welcome, one per room, for a one-off fee per stay. Service animals stay free of charge and without documentation.
Rooms
The 470 rooms and suites face the inner courtyard, the city streets, the Neptune Fountain or the Congress of Deputies. Interiors pair rich fabrics, artisan-made furniture and artworks, and each suite has its own theme, with fireplaces and tapestries inspired by the Retiro park.
Every room has individually controlled air conditioning, a pillowtop mattress with Frette linen, a marble bathroom with double vanity, robes and slippers, a safe, a writing desk, a coffee and tea maker, a minibar and mini fridge, complimentary bottled water, a TV with Chromecast and 24-hour in-room dining.
Deluxe Guest room
A quiet room overlooking the inner courtyard, with a marble bathroom. Bookable with a king-size bed or two twins; for two adults, with no extra beds or cots.
Premium Room
A street-facing room with a marble bathroom and a writing desk. Available with a king-size bed or two twins; sleeps up to three.
Palace Room
A roomier choice with a sofa and a marble bathroom with double vanity. Bookable with a king-size bed or two twins; sleeps up to three.
Premium Cortes
A king-bedded room looking onto the Congress of Deputies and Plaza de las Cortes, with a marble shower room; sleeps up to three.
Premium Neptuno
A room facing the Neptune Fountain: the king-bedded version has a separate bathtub and shower, while the slightly larger twin version has two single beds. Sleeps up to three.
Grand Premium Neptuno
The most spacious of the rooms, with a king-size bed, a sofa and windows onto the Neptune Fountain. Sleeps up to three.
Palace Suite
A suite with a separate living room and a king-bedded bedroom, overlooking either the inner patio or the street. An original fireplace, velvet, fringing and warm wood recall 1970s Castilian style, with a green living room and a burgundy bedroom; sleeps up to four.
Cervantes Suite
A one-bedroom suite dedicated to Miguel de Cervantes, with large windows over the Barrio de las Letras, a separate lounge with a curved sofa and a round table for four, and a tapestry headboard inspired by the Retiro park. The marble bathroom has a separate tub and shower; sleeps up to four.
Cortes Suite
A suite with a separate bedroom and living room, a king-size bed and wide windows towards the Congress of Deputies; some have a small terrace. Signed lithographs line the walls and a tapestry of the Retiro park hangs in the bedroom; one and a half bathrooms, for up to four.
Neptuno Suite
A suite with separate living and sleeping areas and a panorama over Plaza de Neptuno, the Prado and the Thyssen-Bornemisza; some have a small terrace. Velvets, tapestries and a Belle Époque mood, plus a dining table for four; sleeps up to four.
Royal Suite
A one-bedroom corner suite facing the Neptune Fountain: a marble entrance hall, an oval living room, a second club-style lounge, a panelled dining room seating eight, a library with bar and a chef's kitchen. The marble bathroom has a deep soaking tub and separate walk-in shower, and butler service is available on request; sleeps up to four.
Photos are for illustrative purposes only. Actual room layout, furnishings, décor, views and amenities may differ from those shown and may vary between rooms of the same category. Hotel and room descriptions are based on information provided by the property and are believed to be accurate at the time of publication, but are not guaranteed. The hotel may renovate or change its rooms, facilities, restaurants and services at any time without notice. The final details of your stay are confirmed at the time of booking. See our Terms of Use.