About this hotel
General information
H15 Palace fills a historic palace on Św. Jana Street in Kraków’s Old Town. The site began as four separate 16th-century townhouses, complete with a stable, a bakery, a soap works and a brewery; they were later joined, rebuilt as a palace in the 18th century and given a second floor and a neo-Baroque façade in the 19th. Restoration brought painted polychrome ceilings back to light, kept the Baroque stucco, repaired an 18th-century gateway and revived the great halls of the first floor.
Antique paintings and period furniture now share the rooms with contemporary art and the soft curves of modernist pieces, across 70 rooms and suites. Below ground, the brick and stone cellars hold a spa with a pool; magnolias grow in the inner courtyard, and in summer a rooftop viewing terrace opens to guests with a panorama of Kraków. Artesse reworks old Polish recipes, while a bistro and a lounge bar occupy the palace’s historic rooms.
Location
The hotel stands at 15 Św. Jana Street in the very centre of Kraków’s Old Town, next door to one of Poland’s oldest museums; the Main Square and the Cloth Hall are a few minutes’ walk away, and the royal castle on Wawel Hill is close by. Kraków Airport lies about 14 km away. The street is within a restricted traffic zone: cars may stop at the door only to check in and unload luggage, then move on to an unguarded car park about 5 minutes from the hotel, or be handed to the valet parking service for a fee.
Spa
The spa occupies the palace’s candlelit underground rooms, with brick and stone walls dating from the 15th century. There are three treatment rooms and a VIP room for couples, used for the house rituals of massages, body and facial treatments and baths. The rituals lean on natural ingredients such as herbs, honey, wine and beer: the Luxury Aristocracy Ritual combines a full-body exfoliation, a rose-petal bath, the signature H15 massage and a facial; Whisper of The Cracow Palace pairs a Wieliczka salt scrub with a salt and rose bath and a massage; The Count and Countess Ritual brings a scrub, a massage and a soothing facial. Products come from the organic, vegan Comfort Zone line and Maria Galland.
Sports & leisure
All guests have free use of the wellness area in the palace cellars — the pool, a whirlpool, a dry sauna, a steam room and a mist shower — and of the gym, equipped by Technogym with a functional strength station, a treadmill, an elliptical trainer, an upright bike, an adjustable sit-up bench and Bowflex dumbbells for strength and cardio work. In season, the rooftop viewing terrace looks out over the city. The Main Square and the Cloth Hall, the royal castle on Wawel Hill and the museums of the Old Town are all within walking distance.
Restaurants & bars
Food and drink are served in three historic rooms:
- Artesse — a tasting menu grown from centuries-old Polish recipes and reinterpreted with modern technique, using produce from local suppliers; the dining room sets classical art against contemporary design, with lace motifs in the plasterwork and dried-wheat decoration recalling the old bakery
- Bistro The Hours — a bistro beneath a vaulted ceiling, with a gilded 16th-century stove and an oak bar: cocktails and small plates from the head chef, open daily from midday until late evening
- Curiosities Lounge — a lounge bar under a coffered ceiling hung with old noble crests and surrounded by historical curiosities, for morning coffee and late-night cocktails
Swimming
The wellness area in the palace cellars has an indoor pool whose water is treated with a natural-salt system and activated-carbon filtration, alongside a whirlpool, a dry sauna and a steam room; entry is free for all hotel guests.
Pets
Dogs of up to 10 kg that are not on the list of aggressive breeds are welcome when reception is told in advance, for an additional fee; they must stay under their owner’s supervision at all times. Dogs are not allowed in Artesse, but are welcome in Bistro The Hours.
Rooms
The 70 rooms and suites set restored polychromes and antique pieces against contemporary furniture, rugs and modern art. Two historical suites keep their original painted ceilings.
Air conditioning, a Nespresso machine and kettle, a minibar and fridge, complimentary bottled water, a safe, a writing desk and armchair, wine glasses, a bathroom with bath or shower, robes, slippers and toiletries, a hairdryer, an iron and ironing board, a telephone, free Wi-Fi and 24-hour room service.
Classic Room King
A generous room where classic details meet contemporary design, with a king-size bed and a seating area with a sofa or armchairs. Sleeps two.
Classic Room Twin
A Classic room with two single beds and a seating area with a sofa or armchairs. Sleeps two.
Junior Suite King
A junior suite with a king-size bed and a separate lounge with sofa, armchairs and coffee table; a marble bathroom, some with a freestanding bath, and one of the junior suites is a historical room. Sleeps up to three with an extra bed.
Junior Suite Twin
A junior suite with two single beds and a separate lounge with sofa and armchairs; a marble bathroom. Sleeps up to three with an extra bed.
Suite
A suite with a king-size bed and a partly separate living area with sofa, pairing refined design with high-end furnishings. Sleeps up to three with an extra bed.
Historical Suite
One of two historical suites with original painted ceilings and antique furniture: one has a 17th-century mythological fresco, a Gdańsk wardrobe, a crystal chandelier, a decorative fireplace and a balcony over the green courtyard; the other, the largest space in the hotel, faces Św. Jana Street and the historic centre beneath an 18th-century fresco. King-size bed, for two guests.
Royal Suite
A suite with a separate living room, dining room and bedroom with king-size bed, plus two bathrooms, hung with contemporary art. Sleeps up to three with an extra bed.
Presidential Suite
A suite with clearly separate living, dining and sleeping rooms, a king-size bed and two bathrooms that blend historic and contemporary design. Sleeps up to three with an extra bed.
Photos are for illustrative purposes only. Actual room layout, furnishings, décor, views and amenities may differ from those shown and may vary between rooms of the same category. Hotel and room descriptions are based on information provided by the property and are believed to be accurate at the time of publication, but are not guaranteed. The hotel may renovate or change its rooms, facilities, restaurants and services at any time without notice. The final details of your stay are confirmed at the time of booking. See our Terms of Use.